Transfer or deposit account.
If you choose this payment method, we will show you the necessary information to do it.
- Account holder: TENTILES S.L
-Bank Account: BBVA
-IBAN: ES40 0182 6000 1902 0172 8774
-BIC / SWIFT BBVA ESMMXXX
Payment with paypal.
If you choose this method, the data already registered in Paypal will be used to carry out a faster purchase.
If you need more information, click on the following link: https://www.paypal.com/es/cgi-bin/webscr?cmd=xpt/Marketing/popup/OLCWhatIsPayPal-outside
HOW DO WE MANAGE YOUR ORDER?
· The customer places the order and receives in a few minutes a copy by mail of it. You can proceed to make the payment if you have already checked the availability of the article on the web.
* It is essential to put the email well so that the copy can arrive.
· You will receive an order confirmation from TENTILES SL, when we verify that we actually have the existence of that item, since it may be that by mistake it is on the web, but not in the store.
· The transfers take 2 days to get into the account, but if the order is urgent, it is preferable to make an entry through a window that is the method of payment and instant deposit.
· When making an entry through the window, refer to the order number and name. It is not necessary to notify us as it appears immediately in the account. Only when you have made a transfer, can you send us a copy to expedite the shipment. If you have paid by credit card, it is not necessary to let us know, as it arrives automatically.
· Once the payment is received and verified in our account, the merchandise is sent within 24 hours.
· If any customer requires an invoice, we will send it via email.
CANCELLATION OF ORDERS
Those cancellations of orders that imply a return to the customer and that are by bank transfer will have a maximum period of 30 days for administrative procedures, although we try that the term does not exceed 7 days.